For deliveries within Australia, if no one is available to sign for your delivery, a card will be left and the parcel will be taken to a local post office.
For international deliveries, if no one is available to sign for your delivery, the parcel may be returned to Klassikoz and, in those circumstances, a refund would be processed for the amount of the order less return shipping costs.
Shipping within Australia
FREE STANDARD SHIPPING
Klassikoz offers FREE standard shipping an all orders within Australia. Estimated delivery time for free standard shipping is 2 – 9 business days, depending on your location.
Standard delivery guideline:
- Metro Victoria - up to 2 business days
- Country Victoria - up to 5 business days
- Metro interstate (outside Victoria) - up 3-6 business days, depending on lodgement and destination points
- Country interstate (outside Victoria) – up to 9 business days
You may elect to receive your order by express post at a cost of $15 for which you will be liable to pay on checkout. Estimated delivery time for express post orders is 2 – 3 business days.
All international orders are sent by standard international parcel service and will be charged a flat rate of $20.
Estimated delivery time is 6 to 10 business days.
There may be additional charges for international orders, as some orders may incur a customs or import duty charge for deliveries that are outside of Australia. Klassikoz does not have any control over these charges and is unable to advise what they will be, as it is based on your own country’s regulations & compliances. For further information, please contact your local customs office. All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and Klassikoz will not pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and Klassikoz will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark international orders as a gift in order to bypass or reduce any customs fees. This is would be illegal.